You asked: What are the main responsibilities of tour agents and tour operators?

The main difference is that a tour operator is responsible for operating and providing your vacation through the contracting, booking and packaging together of the various components of your tour such as your hotel, transportation, meals, guides, optional tours and sometimes flight.

What are the main responsibilities of tour agents?

Typical duties include:

  • promoting and marketing the business.
  • dealing with customer queries and complaints.
  • providing advice about visas or passports.
  • recruiting, training and supervising staff.
  • managing budgets.
  • maintaining statistical and financial records.
  • planning.
  • selling holidays and insurance.

What is the important role of a travel agent and tour operator?

Travel agents are private retailers that provide their customers with services on behalf of hotels, airlines, car rental companies, and tour companies. … A tour operator is a company that provides customers with activities and travel to and from these activities.

What are the roles and services of travel agency?

The role of most agencies has been diversified into a series of services that can be divided into six main areas:

  1. 1) Travel Management. …
  2. 2) Passenger assistance. …
  3. 3) Consulting. …
  4. 4) Marketing and internal communication. …
  5. 5) Technology. …
  6. 6) Leisure Services.

What are the 5 basic functions of a travel management agency?

The most important functions of a travel agency are described below:

  • Travel Information: A retail travel agency provides necessary travel information to the general public. …
  • Preparation of Itineraries: …
  • Liaison with Providers of Service: …
  • Ticketing: …
  • Provision of Foreign Currencies: …
  • Insurance:
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What are tour operators?

A Tour Operator is a person or company that thinks up ideas for holidays, researches the ideas, designs the holiday itinerary and content, contracts the services needed for the holiday, accommodation, transport, guides, tour leaders or resort reps etc and then markets the resultant package.

What are the types of tour operators?

Types of Tour Operators. There are five main categories of tour operators that you could fall into: inbound tour operators, outbound tour operators, domestic tour operators, receptive tour operators, and ground tour operators.