How do I reopen a closed Green Dot card?

You can reactivate an old Green Dot card with the same card information. However, the card has a monthly fee, and if the balance drops below $0 Green Dot can cancel the account without notice. To get an updated status of your account you should contact Green Dot directly at (866) 795-7597.

How do you unlock a closed Green Dot?

Lock protection

When you find your card, press UNLOCK to restore your card instantly. Simply log into your account using the Green Dot app. Find the toggle button on your home screen OR select Settings -> Manage Card -> Lock Card. That’s it!

Why is my Green Dot account closed?

What if Green Dot Closes My Account? Green Dot may close your account automatically if your balance is zero or lower. If they terminate your account with or without any reason, and you still have money on it, the company will send you a check for your account balance.

Why can’t I access my Green Dot account?

Green Dot. Let’s recover your information, so that we can reset your login details. Your log in recovery options may be limited if you do not have a personalized card with your name on it. … If you’re having difficulty logging in, please call (866) 795-7597 to talk to an agent.

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How do I unblock my GoBank?

Are you locked out of your GoBank account? You may have violated the terms and conditions of the bank. The best way to deal with the problem is to contact the bank and ask for help. They will review your account and provide you with a solution.

Is Green Dot still in business?

Founded in 1999 and headquartered in Austin, TX, Green Dot has served more than 33 million customers directly and many more through its banking partners, and now operates primarily as a “branchless bank” with more than 90,000 retail distribution locations nationwide.

Does Green Dot give provisional credit?

If we decide to do this, we will provide a provisional credit to your Card within 10 business days for the amount you think is in error, so that you will have the use of the value during the time it takes us to complete the investigation.

Can I have two Green Dot accounts?

You can transfer money between two Green Dot cards by logging in to your account online. Log in and navigate to Pay Bills and People, then select Pay People, and go to Send Money. All you need is the recipient’s mobile number or email.

How do I contact Green Dot?

Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Box 5100, Pasadena, California 91117, or visit greendot.com. For general information about prepaid accounts, visit cpfb.gov/prepaid.

How do I talk to a human at GoBank?

If you have a GoBank debit MasterCard®, call us at (888) 288-1843. If have a GoBank Visa® Debit card, call us at (888) 280-8260.

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Is Green Dot and GoBank the same?

GoBank is a brand and trademark of Green Dot Bank , Member FDIC, which also operates under the brands Green Dot Bank and Bonneville Bank . Deposits under any of these trade names are deposits with a single FDIC -insured bank, Green Dot Bank , and are aggregated for deposit insurance coverage.

How long does a bank account stay locked?

If your account is frozen because the bank is investigating your transactions, freezes typically last about 10 days for simpler situations or around 30 days for more complicated situations. But because there are no hard-and-fast rules on this, it’s best to assume it could last a long time.